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Question: Does it cost anything to register my company?
Answer: No, registration to trade in the GateTrade market place is absolutely free. Simply fill out the registration form by clicking on the Create New Account button on the main page of the site.
Q: What are your commission rates?
A: Commissions are paid by the seller only and are US$0.75 per metric ton for all export markets and RM 1.50 per metric ton for the CPO local market. The buyer never pays any commissions.
Q: What do I do if I forgot my password?
A: If you can't remember your password, click the "forget password?" link on the main Home page. This link is found below the log in information just below the password box. Then enter the user name and email address. The GateTrade server will email you a new password that you can use to log in with. After you log in, you can then change your password by going to Preferences > Account Preferences.
Q: How can I get the feeling or sentiment of the market?
A: GateTrade has its ear to the ground by being in constant contact with market sources both in cash and futures. This market information is posted in the Market Buzz section of the main page of our website. Information regarding ideas on crop conditions, weather patterns, major commercial and fund players in futures and the latest ideas on who is moving and shaking in the cash markets are all posted on the GateTrade site. If you register your company with GateTrade, our customers have exclusive access to posted trades executed in the GateTrade marketplace for the past 24 hours as well as the current bid and ask positions in the market place.
Q: How do you handle the original docs, payments, circle, washout and strings and the functions that brokers do for us now?
A: GateTrade handles all these items the same way a physical broker does.
If this frequently asked questions form does not answer your question regarding GateTrade, please send an email to support@gatetrade.com with the question.
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